“L'Appel de la forêt” N° CO-160

Is it possible to order a custom piece?

In addition to the original creations offered on the website and created on inspiration, I offer an on-demand solution to create pieces that match your emotions, designs that reflect you. To achieve this, I've created the Bespoke Service.

Through this service, I offer to create a piece that reflects you, using your sentimental fabrics, fabrics from my stock, or even fabrics I find specifically for you. My creativity and expertise, combined with your imagination, have no limits.

1. First Contact
2. Defining Project
3. Estimate & Order
4. Crafting the Magic
5. Delivery & Wonder

1. Shoot me an e-mail or use the appointment request form to book a visio call, during which we will discuss all the parameters of your project.
2. I will then work on a detailed personalized offer for the entire process, and send you a quote.
3. Once the quote is accepted, I will send you a final invoice that you can pay in three installments via bank transfer: 40% non-refundable deposit ; 30% work-start installment ; 30% balance right before shipping.
4. I'll then start working my magic to craft your very own custom creation. Depending on your wishes, I will update you with pics and videos through the whole process... or keep the secret until you open your package!
5. Finally, it's time for me to ship your tracked and insured package, and for you to eagerly stalk it until you can at long last marvel at unboxing it :)

What are the delivery timeframes?

All orders (excluding custom orders) are shipped within 24 hours (excl. week-ends and public holidays). The delivery time then depends on the chosen shipping method (Mondial Relay or Colissimo) and the delivery location (France or abroad). Delays may occur due to reasons beyond my control (e.g., related to the carrier).

Where do the fabrics and leathers used in Studio Créatif pieces come from?

As a rule, these are never the fabrics you entrust to me for a bespoke piece: those remain yours alone. The only exception: sometimes a client explicitly gives me her offcuts and asks me to find them a new life elsewhere. In that specific case, and only with her agreement, they may end up in a Studio Créatif creation.

Outside of these particular cases, Studio Créatif pieces come from my own research: rescued leathers, fabrics found at flea markets or second-hand, dormant stocks from luxury houses, offcuts from high-end leather goods... I choose and combine them following my inspiration of the moment, with no specific order behind them.

Find out more about my materials on the Soulful Values page.

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

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