“Aurore Boréale” N° CO-026

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

How do you ship?

Delivery of your order is an essential part of my customer service. I strive to provide you with a reliable, fast, and convenient delivery experience, so you can quickly enjoy your purchases.

Once your order is placed, I ensure that your items are carefully packaged and prepared for shipping. I choose the most suitable packaging options to protect your products during transportation.
My pieces are thoughtfully wrapped and shipped in upcycled cardboard boxes (read more).

Each bag is protected by its custom-made satin drawstring pouch, made from 100% organic cotton satin or 100% linen fabric, and closed with a 100% organic cotton cord, that I custom-make specifically for each bag.
Wallets and other small items are wrapped in tissue paper, either new (locally and sustainably produced) or recycled depending on their size.

I offer free shipping to France. For all other destinations, I aim to maintain competitive and transparent shipping costs. Shipping fees are calculated based on the weight, size of your package, and the destination to provide you with the fairest pricing possible.

Whether it's standard, express, or international delivery, I work with reliable carriers (Colissimo or Mondial Relay) to ensure the delivery of your package within the estimated timeframes, with tracking and insurance. If you wish to use other shipping providers like FedEx or UPS, please contact me at hello@marie-alhomme.com or by phone at +33(0)661356222 so I can calculate a cost estimate for you.

Where do the fabrics and leathers used in Studio Créatif pieces come from?

As a rule, these are never the fabrics you entrust to me for a bespoke piece: those remain yours alone. The only exception: sometimes a client explicitly gives me her offcuts and asks me to find them a new life elsewhere. In that specific case, and only with her agreement, they may end up in a Studio Créatif creation.

Outside of these particular cases, Studio Créatif pieces come from my own research: rescued leathers, fabrics found at flea markets or second-hand, dormant stocks from luxury houses, offcuts from high-end leather goods... I choose and combine them following my inspiration of the moment, with no specific order behind them.

Find out more about my materials on the Soulful Values page.

"I’m afraid someone else will buy it while I’m hesitating"

Each piece is unique.
I can send more photos or offer a short reservation option to give you time to decide.

I have more questions