“Plum-Y Oakie” N° CO-158

Is it possible to order a custom piece?

In addition to the original creations offered on the website and created on inspiration, I offer an on-demand solution to create pieces that match your emotions, designs that reflect you. To achieve this, I've created the Bespoke Service.

Through this service, I offer to create a piece that reflects you, using your sentimental fabrics, fabrics from my stock, or even fabrics I find specifically for you. My creativity and expertise, combined with your imagination, have no limits.

1. First Contact
2. Defining Project
3. Estimate & Order
4. Crafting the Magic
5. Delivery & Wonder

1. Shoot me an e-mail or use the appointment request form to book a visio call, during which we will discuss all the parameters of your project.
2. I will then work on a detailed personalized offer for the entire process, and send you a quote.
3. Once the quote is accepted, I will send you a final invoice that you can pay in three installments via bank transfer: 40% non-refundable deposit ; 30% work-start installment ; 30% balance right before shipping.
4. I'll then start working my magic to craft your very own custom creation. Depending on your wishes, I will update you with pics and videos through the whole process... or keep the secret until you open your package!
5. Finally, it's time for me to ship your tracked and insured package, and for you to eagerly stalk it until you can at long last marvel at unboxing it :)

What materials do you use to make my pieces?

Your sentimental fabric or leather is always at the heart of the project. For the rest, here is what I use by default:

• Exterior (beyond the fabric you provide): salvaged leather by default (cowhide, lambskin, goat, pig…); optionally: certified organic cotton canvas, cork on 100% cotton backing, Nisiar (grape marc “leather”)… No faux leather, ever.
• Lining: 100% cotton poplin, cretonne or satin (organic where possible), 100% linen canvas, wool or wool-silk blend…
• Interfacings (by design): certified organic cotton batting, Decovil Light or Heavy, Texon, Jeffitex…
• Hardware: metal only — gold, antique gold, chrome, gunmetal, antique bronze, copper/rose gold, matte black, rainbow… Special colours available on request (extra cost and lead time).
• Handles & straps: leather, canvas, your own fabric (if enough quantity), cork… in simple or bi-material styles. Or pre-made strap in 100% organic cotton or polycotton, plain or multicolour, per brief.

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

What do you do with your production offcuts?

Your own bespoke fabric offcuts aren't covered here: they're always sent back to you with your finished piece, unless you tell me to keep them or dispose of them differently.

As for my own production offcuts: nothing is thrown away if I can help it. They're reused in my workshop for reinforcement, worked into mosaics to create larger pieces, or used as is for small creations (keychains, bookmarks...). The rest is given away depending on its nature and size: to other artisans (such as jewellery makers), or to associations, community centres and schools for their workshops.

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