“Arc-en-ciel dans l'ombre” N° CO-065

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

Where/How are they made?

I make all my products in my workshop in the city of St Just St Rambert in the Loire department (42). I use several machines depending on needs: a professional sewing machine, an industrial sewing machine, a serger, a press (for eyelets, rivets, etc.), an iron press, and a manual skiver.

I carefully choose my technical supplies (interfacings, hardware, etc.) and some innovative materials (such as cotton-backed cork or silicon faux leather) from trusted suppliers.

My other fabrics and materials are mostly upcycled and come from renowned babywearing brands, dormant stocks from Haute-Couture/High-End houses (clothing and furnishings), scraps from High-End leather goods houses, as well as "seconds" from specialized boutiques (especially for faux leather) or from personal collections found at flea markets or on specialized second-hand websites.

Find out more about this on the Soulful Values page.

Where do the fabrics and leathers used in Studio Créatif pieces come from?

As a rule, these are never the fabrics you entrust to me for a bespoke piece: those remain yours alone. The only exception: sometimes a client explicitly gives me her offcuts and asks me to find them a new life elsewhere. In that specific case, and only with her agreement, they may end up in a Studio Créatif creation.

Outside of these particular cases, Studio Créatif pieces come from my own research: rescued leathers, fabrics found at flea markets or second-hand, dormant stocks from luxury houses, offcuts from high-end leather goods... I choose and combine them following my inspiration of the moment, with no specific order behind them.

Find out more about my materials on the Soulful Values page.

Can I modify or cancel my order?

It's possible to modify or cancel an order within 6 hours of purchase. To do so, please contact me as soon as possible via hello@marie-alhomme.com or by phone at +33(0)661356222.

Once your order has been shipped, I cannot cancel it. In that case, you will need to wait to receive it and then return it within 14 days of delivery, at your own expense, and I will refund you according to the terms outlined in the Terms Of Services.

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