“Wax On, Wax Off” N° CO-024

Can I change my delivery address?

It is sometimes possible to change a delivery address as long as the order has not been shipped. To do so, please contact me as soon as possible via hello@marie-alhomme.com or by phone at +33(0)661356222.

Once your order has been shipped, it is no longer possible to make changes. In that case, you will need to contact the selected carrier as soon as possible (but with no guarantee of results).

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

Where/How are they made?

I make all my products in my workshop in the city of St Just St Rambert in the Loire department (42). I use several machines depending on needs: a professional sewing machine, an industrial sewing machine, a serger, a press (for eyelets, rivets, etc.), an iron press, and a motorized skiver.

I carefully choose my technical supplies (interfacings, hardware, etc.) and some innovative materials (such as cotton-backed cork or silicon faux leather) from trusted suppliers.

My other fabrics and materials are mostly upcycled and come from renowned babywearing brands, dormant stocks from Haute-Couture/High-End houses (clothing and furnishings), scraps from High-End leather goods houses, as well as “seconds” from specialized boutiques (especially for faux leather) or from personal collections found at flea markets or on specialized second-hand websites.

Find out more about this on the Soulful Values page.

What do you do with your production offcuts?

Your own bespoke fabric offcuts aren't covered here: they're always sent back to you with your finished piece, unless you tell me to keep them or dispose of them differently.

As for my own production offcuts: nothing is thrown away if I can help it. They're reused in my workshop for reinforcement, worked into mosaics to create larger pieces, or used as is for small creations (keychains, bookmarks...). The rest is given away depending on its nature and size: to other artisans (such as jewellery makers), or to associations, community centres and schools for their workshops.

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