“Volcans” N° CO-100

Are payments secure?

Payment security is an absolute priority on my website. I understand the importance of trust in online transactions, which is why I make every effort to provide you with a secure and reliable payment environment.
Payment is secured by SnipCart, a reputable payment service provider, an expert in online transaction security. This partner uses advanced security protocols to ensure the confidentiality and integrity of payment data. I do not store your credit card details or other sensitive information on my system, adding an extra layer of protection.

If you have any concerns or additional questions regarding the security of payments on my site, please don't hesitate to contact me. I'm here to provide you with the necessary answers and ensure you have a stress-free online shopping experience.

What materials do you use to make my pieces?

Your sentimental fabric or leather is always at the heart of the project. For the rest, here is what I use by default:

• Exterior (beyond the fabric you provide): salvaged leather by default (cowhide, lambskin, goat, pig…); optionally: certified organic cotton canvas, cork on 100% cotton backing, Nisiar (grape marc “leather”)… No faux leather, ever.
• Lining: 100% cotton poplin, cretonne or satin (organic where possible), 100% linen canvas, wool or wool-silk blend…
• Interfacings (by design): certified organic cotton batting, Decovil Light or Heavy, Texon, Jeffitex…
• Hardware: metal only (gold, antique gold, chrome, gunmetal, antique bronze, copper/rose gold, matte black, rainbow…). Special colours available on request (extra cost and lead time).
• Handles & straps: leather, canvas, your own fabric (if enough quantity), cork… in simple or bi-material styles. Or pre-made strap in 100% organic cotton or polycotton, plain or multicolour, per brief.

Can I place an order by phone?

You can contact me by phone at +33(0)661356222, and I will provide you with a final invoice that you can then pay by bank transfer or credit card.

How do you ship?

Delivery of your order is an essential part of my customer service. I strive to provide you with a reliable, fast, and convenient delivery experience, so you can quickly enjoy your purchases.

Once your order is placed, I ensure that your items are carefully packaged and prepared for shipping. I choose the most suitable packaging options to protect your products during transportation.
My pieces are thoughtfully wrapped and shipped in upcycled cardboard boxes (read more).

Each bag is protected by its custom-made satin drawstring pouch, made from 100% organic cotton satin or 100% linen fabric, and closed with a 100% organic cotton cord, that I custom-make specifically for each bag.
Wallets and other small items are wrapped in tissue paper, either new (locally and sustainably produced) or recycled depending on their size.

I offer free shipping to France, except for Kinusaiga items (see below). For all other destinations, I aim to maintain competitive and transparent shipping costs. Shipping fees are calculated based on the weight, size of your package, and the destination to provide you with the fairest pricing possible.

Kinusaiga items (kits and artworks) have their own rule: within mainland France and Monaco, shipping starts from €4.90 depending on weight; to the French overseas territories, standard Colissimo rates apply. They don't go further on their own, but with a bag or a wallet they travel at no extra cost, wherever I ship leather goods.

Whether it's standard, express, or international delivery, I work with reliable carriers (Colissimo or Mondial Relay) to ensure the delivery of your package within the estimated timeframes, with tracking and insurance. If you wish to use other shipping providers like FedEx or UPS, please contact me at hello@marie-alhomme.com or by phone at +33(0)661356222 so I can calculate a cost estimate for you.

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