“Orange Klein” N° CO-092

Can I modify or cancel my order?

It's possible to modify or cancel an order within 6 hours of purchase. To do so, please contact me as soon as possible via hello@marie-alhomme.com or by phone at +33(0)661356222.

Once your order has been shipped, I cannot cancel it. In that case, you will need to wait to receive it then withdraw within 14 days of delivery and send it back at your own expense. I will then refund you according to the terms outlined in the Terms and Conditions.

What is the protective pouch included with the bags?

Every bag I create comes with a bespoke protective pouch, made by hand in my studio.

This isn't throwaway packaging, it's a permanent accessory, meant to be used every day to store your bag when you're not using it, protect it from scratches and dust, or keep it safe when travelling.

It's made in organic cotton satin, sewn to the exact dimensions of your piece, with an organic cotton drawstring to close it. It's branded Marie Alhomme.

For wallets, coin purses, and smaller accessories, I wrap the piece in tissue paper produced locally and sustainably (Papeteries de Montségur, Loire), rather than in a pouch.

What do you do with your production offcuts?

Your own bespoke fabric offcuts aren't covered here: they're always sent back to you with your finished piece, unless you tell me to keep them or dispose of them differently.

As for my own production offcuts: nothing is thrown away if I can help it. They're reused in my workshop for reinforcement, worked into mosaics to create larger pieces, or used as is for small creations (keychains, bookmarks...). The rest is given away depending on its nature and size: to other artisans (such as jewellery makers), or to associations, community centres and schools for their workshops.

How can I track my order?

You will receive an email upon shipment containing the tracking number and a link. Of course, you can contact me at any time if you have questions.

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